Creative Director

Job Description:

• Set Community Phone's creative direction as the company scales
• Decide how the brand appears across TV, paid social, web, direct mail, packaging, and social channels
• Steward brand standards across paid ads, customer newsletters, and other platforms
• Scale and advance the brand identity system created by the design agency
• Personally design the website, product box, and defining brand assets
• Build and ensure the quality of the paid social creative production system
• Own creative performance in partnership with growth, including CAC impact
• Build the creative team needed to scale the brand
• Manage creative production budgets, agencies, freelancers, and complex programs
• Report directly to the Cofounder leading Revenue and Operations

Requirements:

• 8+ years in creative direction
• Built a phenomenal consumer brand
• Portfolio demonstrating exceptional creative work across digital, retail, social, packaging, experiential, film, photography, and product storytelling
• Both agency and in-house experience
• Experience leading art direction, design, motion, copy, and concept
• Ability and desire to personally create and design work
• Daily use and understanding of AI in creative work
• Experience creating creative that performs at scale, ideally across TV, paid social, and physical media
• Experience managing production budgets, agencies, freelancers, and complex creative programs
• Excellent taste, humility, intelligence, hunger, and judgment
• Ability to operate as the entire creative function and collaborate closely with growth
• Packaging and unboxing experience for consumer hardware or DTC products (nice to have)
• Experience with eldercare, health-adjacent, or trust-sensitive consumer brands (nice to have)

Benefits:

• Real creative license and budget to build the brand
• Direct line from work to customers and rapid customer feedback
• Fast-growing, YC-backed company environment
• Founder mindset, curiosity, and bias toward action
• Remote work