CPT-11573 Operations & Customer Support Virtual Assistant

The Operations and Customer Support Virtual Assistant will manage customer inquiries, warm-lead follow-up, appointment scheduling, and routine communications for a residential painting company. Responsibilities include maintaining CRM records, coordinating deposits, paperwork, work orders, subcontractor documentation, and compliance deadlines. The role will proactively track open tasks, identify missing information, support marketing activities, and improve administrative workflows and SOPs. Success requires strong English communication, customer service and CRM experience, organization, initiative, and dependable follow-through.