Content Marketing Manager

Teleperformance  ·  via Remote Communications Jobs
💰 $85,000 - $95,000/yr 🌎 Remote 📍 Remote, Arizona ⏰ Full Time

Job Description:

  • Own and continuously evolve TP’s thought leadership webinar program using Goldcast
  • Develop an editorial calendar aligned to priority verticals, lines of business, buyer personas, and buying stages
  • Identify high-value topics addressing target buyers’ business challenges, market trends, and strategic priorities
  • Partner with executives, subject-matter experts, customers, analysts, and industry influencers to develop differentiated content
  • Manage the end-to-end webinar process, including topic development, speaker preparation, content creation, execution, follow-up, and performance analysis
  • Create webinar briefs, speaker guides, moderator questions, talking points, promotional copy, and follow-up content
  • Maximize webinar registration, attendance, engagement, on-demand consumption, and post-event conversion
  • Repurpose webinars and other long-form content into videos, social, email, nurture, executive, sales enablement, and other content formats
  • Leverage AI for ideation, content creation, and personalization while maintaining human editorial judgment and brand standards
  • Develop webinars, videos, blogs, infographics, POVs, FAQs, buyer guides, sales enablement snippets, executive briefs, and customer case stories
  • Translate complex TP solutions, capabilities, and customer outcomes into clear, buyer-oriented content
  • Develop content strategies and assets for 1:Many, 1:Few, ABM, and line-of-business email nurture programs
  • Create nurture sequences that educate, engage, and move prospects toward sales conversations
  • Ensure consistent messaging across channels and campaigns for priority verticals and horizontal lines of business
  • Maintain a centralized content calendar and establish standards, workflows, templates, and processes
  • Analyze content performance and optimize the editorial calendar and content mix based on buyer behavior
  • Connect content engagement to account-level and pipeline outcomes
  • Establish performance measures covering registration, attendance, engagement, on-demand consumption, MQL/engaged-account progression, opportunity influence, and pipeline contribution

Requirements:

  • 5+ years of B2B content marketing experience, preferably in technology, professional services, BPO, consulting, or another complex B2B environment
  • Demonstrated experience developing and managing webinar and thought leadership programs
  • Strong editorial and storytelling skills
  • Experience creating content for middle- and bottom-of-funnel audiences and enterprise buying committees
  • Experience developing email nurture content and supporting demand generation or ABM programs
  • Strong understanding of B2B buyer journeys, content marketing, and integrated campaign strategy
  • Hands-on experience with webinar platforms; Goldcast experience strongly preferred
  • Experience using Generative AI tools for content creation and repurposing
  • Strong project management skills and ability to manage multiple programs and stakeholders simultaneously
  • Ability to work effectively with executives and senior subject-matter experts
  • Highly analytical and comfortable using performance data for editorial and content investment decisions
  • Excellent written, verbal, editing, and presentation skills
  • Comfortable working independently in a fast-paced, global, matrixed organization
  • Highly collaborative with ability to influence matrixed sales and marketing teams
  • Must be located within the US and Canada
  • Must be eligible to work in the US and Canada without sponsorship

Benefits:

  • Comprehensive health benefits, which may include medical, vision, and dental
  • Employment Assistance Programs
  • Health and personal time off (HPT)
  • Leave programs as eligible
  • Competitive 401(K) plans
  • Life insurance
  • Supplemental medical coverage
  • Critical care insurance
  • Pet insurance
  • FSA plans
  • Retailer discounts
  • Career advancement opportunities
  • Inclusive and diverse workplace culture
  • Work from home