Content Marketing Manager
Teleperformance · via
Remote Communications Jobs
💰 $85,000 - $95,000/yr
🌎 Remote
📍 Remote, Arizona
⏰ Full Time
Job Description:
- Own and continuously evolve TP’s thought leadership webinar program using Goldcast
- Develop an editorial calendar aligned to priority verticals, lines of business, buyer personas, and buying stages
- Identify high-value topics addressing target buyers’ business challenges, market trends, and strategic priorities
- Partner with executives, subject-matter experts, customers, analysts, and industry influencers to develop differentiated content
- Manage the end-to-end webinar process, including topic development, speaker preparation, content creation, execution, follow-up, and performance analysis
- Create webinar briefs, speaker guides, moderator questions, talking points, promotional copy, and follow-up content
- Maximize webinar registration, attendance, engagement, on-demand consumption, and post-event conversion
- Repurpose webinars and other long-form content into videos, social, email, nurture, executive, sales enablement, and other content formats
- Leverage AI for ideation, content creation, and personalization while maintaining human editorial judgment and brand standards
- Develop webinars, videos, blogs, infographics, POVs, FAQs, buyer guides, sales enablement snippets, executive briefs, and customer case stories
- Translate complex TP solutions, capabilities, and customer outcomes into clear, buyer-oriented content
- Develop content strategies and assets for 1:Many, 1:Few, ABM, and line-of-business email nurture programs
- Create nurture sequences that educate, engage, and move prospects toward sales conversations
- Ensure consistent messaging across channels and campaigns for priority verticals and horizontal lines of business
- Maintain a centralized content calendar and establish standards, workflows, templates, and processes
- Analyze content performance and optimize the editorial calendar and content mix based on buyer behavior
- Connect content engagement to account-level and pipeline outcomes
- Establish performance measures covering registration, attendance, engagement, on-demand consumption, MQL/engaged-account progression, opportunity influence, and pipeline contribution
Requirements:
- 5+ years of B2B content marketing experience, preferably in technology, professional services, BPO, consulting, or another complex B2B environment
- Demonstrated experience developing and managing webinar and thought leadership programs
- Strong editorial and storytelling skills
- Experience creating content for middle- and bottom-of-funnel audiences and enterprise buying committees
- Experience developing email nurture content and supporting demand generation or ABM programs
- Strong understanding of B2B buyer journeys, content marketing, and integrated campaign strategy
- Hands-on experience with webinar platforms; Goldcast experience strongly preferred
- Experience using Generative AI tools for content creation and repurposing
- Strong project management skills and ability to manage multiple programs and stakeholders simultaneously
- Ability to work effectively with executives and senior subject-matter experts
- Highly analytical and comfortable using performance data for editorial and content investment decisions
- Excellent written, verbal, editing, and presentation skills
- Comfortable working independently in a fast-paced, global, matrixed organization
- Highly collaborative with ability to influence matrixed sales and marketing teams
- Must be located within the US and Canada
- Must be eligible to work in the US and Canada without sponsorship
Benefits:
- Comprehensive health benefits, which may include medical, vision, and dental
- Employment Assistance Programs
- Health and personal time off (HPT)
- Leave programs as eligible
- Competitive 401(K) plans
- Life insurance
- Supplemental medical coverage
- Critical care insurance
- Pet insurance
- FSA plans
- Retailer discounts
- Career advancement opportunities
- Inclusive and diverse workplace culture
- Work from home