Colleague Consultant – Financial Aid

Job Description:

• Lead clients through full implementation of the Colleague Financial Aid module using Colleague documentation and industry best practices
• Train identified client groups using Colleague best practices
• Provide post-go-live support to optimize standard work and processes
• Provide short-term consulting support to assess existing processes and guide optimization
• Provide federal/state regulatory support to ensure compliance with the US Department of Education
• Provide best practices and support across the full financial aid cycle for an academic year
• Provide managed-services support and on-the-ground assistance for defined periods
• Collaborate with key stakeholders and support client short- and long-term Colleague financial aid needs
• Travel to provide onsite client support when needed

Requirements:

• 3-5 years working within the Higher Education Industry as an experienced and knowledgeable subject matter expert in financial aid.
• 3-5 years of experience actively working within the Ellucian Colleague Financial Aid module, demonstrating advanced user proficiency
• Experience in a consulting capacity, focusing on enhancing business processes, creating standard work, and enhancing operating efficiency
• Demonstrated expertise using Colleague to improve and automate business processes within the Financial Aid office at a college or university
• Ability to quickly identify and troubleshoot technical and/or functional issues within the Colleague Financial Aid module
• Demonstrated exceptional experience communicating effectively across various areas of the business
• Demonstrated ability to work independently and with a sense of urgency when needed to provide clients with real-time and on-time support
• Deep understanding of where student financial aid data lives within Colleague; ability to support reports within Colleague and SIG technical consultants with report writing outside of Colleague
• Ability to travel up to 25%
• Preferred: Experience managing project-based work
• Preferred: Working knowledge of Colleague best practices across various higher education institutions
• Preferred: Ability to read and write SQL queries

Benefits:

• Health, Vision, Dental & Life Insurance
• Short & Long Term Disability
• Paid Parental Leave
• 3 Weeks Vacation, Sick Leave & Paid Holidays
• 401(K) with a 5% Employer Contribution
• Pet Insurance