Clinical Specialist

Job Description:

• Provide clinical case coverage as assigned
• Train surgical teams to support good patient outcomes and verbally support cases during training
• Acquire and maintain knowledge of perioperative surgical technology practices and hospital policies and procedures
• Develop technical acumen to serve as an educational resource
• Maintain and prepare equipment and surgical kits, including quality-control audits
• Troubleshoot equipment according to standard procedure
• Provide intra-operative clinical product support
• Ensure received and returned inventory matches shipping documents
• Reconcile inventory usage and missing inventory
• Assist with procedural training for physicians and medical staff
• Support the commercial team and positive clinical outcomes
• Partner with the Territory Sales Manager on account setup, clinical engagement, case support, clinical outcomes, staff education, and residency education
• Ensure compliance with company policies and healthcare professional interaction requirements
• Collaborate with Clinical Specialist teams on case presentations and peer-to-peer knowledge sharing
• Report to the Regional Clinical Manager
• Perform other duties as assigned

Requirements:

• Clinical experience such as Scrub Tech, X-Ray Tech, RN or BSN, or Laser Tech
• Clinical Specialist II: 1–3 years of industry experience
• Clinical Specialist II: Prior employment as a Clinical Specialist with a medical device company or experience working with Mobile Litho Provider Companies
• Clinical Specialist II: Ability to provide intraoperative procedural guidance
• Clinical Specialist II: Willingness to travel outside of the designated territory
• Sr. Clinical Specialist: 3+ years of full-time employment by a medical device company as a clinical specialist or comparable position, focused on case coverage and patient outcomes
• Sr. Clinical Specialist: Intraoperative Coaching Experience
• Sr. Clinical Specialist: Fluent in Staff and Support Training
• Sr. Clinical Specialist: Track record of success; urology experience preferred
• Sr. Clinical Specialist: Understanding of the medical device industry
• Sr. Clinical Specialist: Understanding of sales processes and training
• Experience in surgical technique and sterile procedures in the operating room
• Experience utilizing fluoroscopy is a plus
• Customer relationship and procedural skill development are highly desired
• Degree or certification in a medical-related field is highly desirable, such as LPN, RN, Surg Tech, or Rad Tech
• Able to travel by car up to 90%
• Must have a valid US driver's license
• Compliance with relevant county, state, and federal rules regarding vaccinations
• Legal authorization to work in the United States is required

Benefits:

• Competitive salary
• Auto Allowance: $9,600
• Cell Phone/Internet Allowance: $1,800
• Stock options: ownership and a stake in growing a mission-driven company
• 401(k)
• Healthcare insurance
• Paid vacation
• Diverse work environment
• Constant learning and dynamic challenges for professional growth