Clinical Specialist

Job Description:

• Provide clinical case coverage as assigned
• Train surgical teams to support good patient outcomes and verbally support cases during training
• Maintain current knowledge of perioperative surgical technology practices and hospital policies and procedures
• Develop technical acumen to serve as an educational resource
• Interact appropriately with hospital service providers
• Maintain and prepare surgical equipment and kits, including quality-control audits
• Troubleshoot equipment according to standard procedures
• Provide intra-operative clinical product support
• Verify received and returned inventory against shipping documents
• Reconcile inventory usage and missing inventory
• Assist with procedural training for physicians and medical staff
• Support the commercial team and positive clinical outcomes
• Partner with the Territory Sales Manager on account setup, clinical engagement, case support, and clinical outcomes
• Support education of APPs, office staff, and hospital staff
• Facilitate and support residency education
• Ensure compliance with company policies regarding quality, label promotion, and healthcare-professional interactions
• Collaborate with Clinical Specialist teams on case presentations and peer knowledge sharing
• Report to the Regional Clinical Manager (RCM)
• Perform other duties as assigned

Requirements:

• Clinical experience such as Scrub Tech, X-Ray Tech, RN or BSN, or Laser Tech
• Clinical Specialist II candidates: 1–3 years of industry experience
• Prior employment as a Clinical Specialist with a medical device company or experience working with Mobile Litho Provider Companies
• Ability to provide intraoperative procedural guidance
• Willingness to travel outside the designated territory
• Sr. Clinical Specialist candidates: 3+ years of full-time employment by a medical device company as a clinical specialist or comparable position focused on case coverage and patient outcomes
• Intraoperative coaching experience
• Fluency in staff and support training
• Track record of success; urology experience preferred
• Understanding of the medical device industry
• Understanding of sales processes and training
• Experience in surgical technique and sterile procedures in the operating room
• Experience utilizing fluoroscopy is a plus
• Customer relationship and procedural skill development highly desired
• Degree or certification in a medical-related field highly desirable
• Ability to travel by car up to 90%
• Must have a valid US driver's license
• Compliance with relevant county, state, and federal vaccination rules
• Legal authorization to work in the United States required

Benefits:

• Competitive salary
• Annual variable bonus: $20,000
• Auto allowance: $9,600
• Cell phone/Internet allowance: $1,800
• Stock options: ownership and a stake in a growing, mission-driven company
• 401(k)
• Healthcare insurance
• Paid vacation
• Diverse work environment
• Constant learning and dynamic challenges
• Opportunity to shape company culture