Clinical Operations Strategy Lead

Job Description:

• Partner with Primary Care Organization and CenterWell leadership to shape strategic direction and translate strategy into measurable business results
• Solve complex business problems and evaluate strategic opportunities
• Lead structured problem-solving and hypothesis-driven analyses using financial modeling, qualitative insights, and market research
• Summarize complex information into executive-ready presentations and recommendations for leadership and Board decision-making
• Evaluate strategic opportunities, feasibility, risks, and implementation considerations
• Own priority workstreams, including workplans, interdependencies, milestones, stakeholder alignment, and risk identification
• Facilitate cross-functional engagement through working sessions and stakeholder alignment activities
• Develop business cases, value analyses, KPI frameworks, and leadership updates
• Report to the Associate VP, PCO Strategy
• Support coordinated execution across the Primary Care Organization

Requirements:

• Bachelor's degree in business, finance, economics, healthcare administration, or a related field
• 3+ years of experience with a management consulting firm and/or 4+ years in a strategic role requiring core consulting skills, with evidence of increasing responsibility
• Experience structuring and solving complex business problems using quantitative and qualitative analysis
• Experience conducting financial modeling, interpreting operational and financial data, and developing business cases
• Experience translating strategy into actionable plans and driving cross-functional execution through influence and stakeholder management
• Experience creating polished, executive-level presentations and deliverables that communicate complex concepts with clarity
• Ability to work EST hours
• Prior healthcare industry experience, preferably within healthcare services or care delivery organizations
• Experience working in a highly matrixed, multi-business-unit organization
• Demonstrated initiative, adaptability, and ability to manage multiple priorities in a dynamic environment
• Strong interpersonal and collaboration skills
• Commitment to improving patient experience and outcomes
• Home internet with minimum 25 Mbps download and 10 Mbps upload
• Dedicated workspace without ongoing interruptions to protect member PHI/HIPAA information

Benefits:

• Bonus incentive plan based on company and/or individual performance
• Medical, dental and vision benefits
• 401(k) retirement savings plan
• Paid time off
• Company and personal holidays
• Paid parental and caregiver leave
• Short-term and long-term disability
• Life insurance
• Whole-person wellness benefits
• Remote work arrangement
• Potential hybrid model in Washington, DC metro area
• Dedicated home workspace and internet requirements for work-from-home employees