Clinical Inquiry Specialist – Genetic Counselor

Job Description:

• Handle clinical, technical, and scientific inquiries from internal and external clients regarding precision oncology products
• Provide clinical expertise to laboratory staff and molecular geneticists regarding accessioning inquiries, test order modifications, and results interpretation
• Collaborate with molecular geneticists and other departments to provide timely, high-quality test results
• Assist with marketing materials and website content
• Promote the company at scientific meetings and industry conferences
• Network with other genetic counselors
• Develop educational materials and provide public speaking
• Maintain professional certification through ongoing education
• Facilitate intake and implementation of Special Projects
• Perform specialized tasks beyond standard genetic counselor duties
• Assist with training genetic counseling assistants
• Uphold company mission and values and comply with Quality Management System policies and procedures
• Maintain regular and reliable attendance
• Support inclusion-minded behaviors
• Travel locally and overnight to meet with clients and attend conferences

Requirements:

• Master’s Degree Genetic Counseling
• ABGC/CCGC Board Certified or eligible
• Authorization to work in the United States without sponsorship
• 2+ years experience in an Oncology Genetics clinical role (preferred)
• Experience with multiple oncology related genomic technologies such as tumor NGS, ctDNA, and Molecular Residual Disease assays (preferred)
• Deep and broad knowledge of human genetics
• General understanding of personalized health care, clinical genetics, laboratory medicine, and informatics
• Ability to communicate complex information simply to broad audiences
• Strong interpersonal and customer service skills
• Excellent verbal, nonverbal, and written communication skills
• Ability to analyze complex problems
• Demonstrated skill in setting priorities and multi-tasking
• Ability to work designated schedule
• Ability to perform essential duties with or without accommodation
• Visual acuity to view computer screens and patient records
• Ability to stand or sit for up to 50 minutes during each hour
• Hearing acuity to receive laboratory warnings and hear telephones, door bells, and security alarms
• Ability to maneuver throughout the building
• Will work within standard office and genetic testing laboratory areas

Benefits:

• Maintain professional certification through ongoing education
• Some local and overnight travel to meet with clients and attend conferences