Clinical Inquiry Specialist – Genetic Counselor

Job Description:

• Handle clinical, technical, and scientific inquiries from internal and external clients regarding precision oncology products
• Provide clinical expertise to laboratory staff and molecular geneticists on accessioning inquiries, test order modifications, and results interpretation
• Collaborate with molecular geneticists and other departments to provide timely, high-quality test results
• Assist with marketing materials, website content, scientific meetings, industry conferences, and networking with genetic counselors
• Develop educational materials and support public speaking for client and public education
• Maintain professional certification through ongoing education
• Facilitate intake and implementation of Special Projects
• Perform specialized tasks beyond standard genetic counselor duties
• Assist with training genetic counseling assistants
• Identify and report problems or issues to the Clinical Inquiry Specialist Manager
• Support and comply with company Quality Management System policies and procedures
• Maintain regular and reliable attendance
• Work within standard office and genetic testing laboratory areas
• Travel locally and overnight to meet clients and attend conferences

Requirements:

• Master’s Degree Genetic Counseling
• ABGC/CCGC Board Certified or eligible
• Authorization to work in the United States without sponsorship
• 2+ years experience in an Oncology Genetics clinical role
• Experience with multiple oncology related genomic technologies such as tumor NGS, ctDNA, and Molecular Residual Disease assays
• Deep and broad knowledge of human genetics
• General understanding of personalized health care, clinical genetics, laboratory medicine, and informatics
• Ability to communicate complex information to broad audiences
• Strong interpersonal and customer service skills
• Ability to analyze complex problems
• Excellent verbal, nonverbal, and written communication skills
• Skill in setting priorities and multi-tasking
• Ability to work designated schedule
• Visual acuity, hearing acuity, and physical ability to perform laboratory and computer tasks
• Demonstrated ability to perform essential duties with or without accommodation

Benefits:

• Maintain professional certification through ongoing education
• Some local and overnight travel to meet with clients and attend conferences
• Individual Office Exception Approved remote arrangement