Child Support Systems Certification Specialist

Job Description:

• Support state child support systems modernization replacement initiatives funded through federal financial participation
• Review and analyze whether replacement systems meet federal certification requirements
• Communicate with state project staff and attend periodic status calls with DSTS
• Track states undergoing system modernization and certification schedules
• Coordinate exchange of certification documentation, including questionnaires and test decks
• Review Phase I certification documents for compliance with the OCSE Certification Guide, federal laws and regulations, and state plans
• Attend typically onsite Phase I visits, document results and issues, attend exit conferences, and communicate initial findings
• Coordinate drafting and approval of Phase I findings and submit findings to states
• Communicate with states during remediation and document successful remediation
• Coordinate and attend Phase II certification visits, including live remediation reviews and travel to local offices, data centers, and SDUs as necessary
• Communicate follow-up issues to states in writing
• Draft final Certification approval letters for OCSE Commissioner review and approval
• Coordinate with IV&V vendors as needed
• Manage schedules for state certification Level I and II visits
• Manage document retention in the DSTS SharePoint site
• Collaborate with Division of Regional Operations and Division of Federal Systems staff
• Assist with communications to the OCSE Commissioner on certification statuses and issues

Requirements:

• 2+ years of related experience
• No security clearance currently possessed or required to obtain
• NACI (T1) public trust requirement
• Extensive knowledge of federal child support laws and regulations, including State Plan requirements
• Practical experience with child support programs at the state and/or local level, including payment processing and SDUs
• Experience with statewide child support automated system projects, including interfaces, data conversion, SLDC choices, testing, organizational change management, and project management
• Knowledge of child support modern information technology alternatives
• Comprehensive understanding of child support system security requirements, including for SDUs
• Strong organizational skills
• Strong written and verbal communication skills, including report development and communicating complex concepts simply
• US citizenship not required

Benefits:

• Medical plan options, some with Health Savings Accounts
• Dental plan options
• Vision plan
• 401(k) plan with pre- and post-tax contributions and company match
• Full flex work weeks where possible
• Paid vacation, sick, personal time, holidays, parental, military, bereavement, and jury duty leave
• Typically 15 days of paid leave per calendar year
• 10 paid holidays per year
• Up to 160 hours of paid family leave in a rolling 12-month period for eligible employees
• Short- and long-term disability benefits
• Life insurance
• Accidental death and dismemberment insurance
• Personal accident insurance
• Critical illness insurance
• Business travel and accident insurance