Cash Posting Specialist

Job Description:

• Receive, process, and reconcile payments from electronic funds transfers, paper checks, and credit card transactions
• Accurately post payments and adjustments to patient accounts according to payer rules, internal procedures, and client-specific requirements
• Perform daily balancing of assigned client accounts
• Reconcile transactions against bank statements and related documentation
• Identify and resolve discrepancies, posting variances, missing payment details, misapplied funds, and other exceptions
• Maintain timely and detailed documentation of posting activities, reconciliations, and variances
• Collaborate with Billing, Payment Posting, Client Support, supervisors, and team members to resolve complex posting issues
• Support bulk reconciliations, process improvements, and new client onboarding projects
• Perform additional duties as assigned
• Report to the Manager of the Cash Posting Department

Requirements:

• High School Diploma or equivalent
• Previous experience processing payments, reconciling accounts, or working in cash posting or revenue cycle roles is preferred
• Strong multitasking ability with the capacity to manage high-volume, deadline-driven work
• Demonstrated ability to work collaboratively with internal teams and external partners
• Professional, courteous, and positive demeanor when interacting with clients, teammates, and other departments
• Ability to maintain composure and accuracy under pressure or during periods of high workflow
• High computer literacy, including comfort navigating multiple systems and working with dual monitors
• Strong follow-through and commitment to accurate, timely completion of work
• Solid mathematical skills and financial accuracy; ability to identify and resolve numerical discrepancies
• Dependable, punctual, and accountable, with a willingness to ask questions and seek clarification when needed
• Quick learner with strong attention to detail and a habit of maintaining clean, organized records
• Ability to independently manage all aspects of the job role including required goals and business practices in a remote environment

Benefits:

• Competitive salary, commensurate with experience
• Comprehensive benefits package
• 401(k) Plan
• 100% remote work