Cash Posting Specialist

Job Description:

• Lead the Cluster’s operations in providing best practices for cash collections and reconciliation for Home Health & Hospice agencies
• Collaborate with Revenue Cycle Portfolio Leaders to develop, monitor, and maintain best practices
• Partner with billers, Revenue Cycle Portfolio Leaders, and Service Center AR Resources to support the organization-wide AR function
• Create accountability for collection efforts and procedures for Executive Directors and Revenue Cycle Portfolio Leaders
• Provide coverage for cash posters during short-term or unexpected absences
• Partner with Executive Directors and/or Revenue Cycle Portfolio Leaders to train Cash Posters
• Establish and maintain collaborative relationships with Portfolio Billers and Collectors
• Maintain knowledge of payor contracts and ensure payors collect according to contract provisions
• Maintain knowledge of Medicare and Medicaid billing regulations and serve as a resource for agency personnel
• Partner with Executive Directors, AR Market Leaders, Billers, and Billing Managers on payor projects
• Attend Agency BAM meetings to identify and report on collections received
• Review, research, and post various types of funds daily
• Prepare cash reports and reconcile daily
• Resolve discrepancies by coordinating with internal teams
• Research and clear unidentified cash accounts monthly
• Manage automated payment files and handle exceptions

Requirements:

• At least five years’ experience in cash posting
• At least three years’ experience in health care billing and collections management, preferably in home health and/or hospice operations
• At least two years’ experience in reconciliation
• Experience with eClinical Works, WellSky, HCHB, and Excel is required
• Ability to exercise discretion and independent judgment
• Good communication, negotiation, and public relations skills
• Capability to manage detailed information accurately
• Ability to work tactfully and collaboratively with colleagues, peers, service center personnel, referral sources, and payers
• Ingenuity, autonomy, assertiveness, flexibility, and cooperation in performing job responsibilities

Benefits:

• Choice of medical, dental, and vision plans
• 401(k) plan with company match
• Recognition through the Moments of Truth Program
• Free e-courses through the Learning Management System
• Training sessions and seminars
• Work-life balance promoting personal well-being
• Generous PTO and holidays
• Professional development
• Empowered, flat leadership model supported by centralized resources