Business Process Consultant

Job Description:

• Lead discovery sessions, workshops, and interviews with stakeholders, process owners, and subject matter experts
• Observe and document current processes across Operations, Order to Cash, and Procure to Pay
• Develop detailed current-state swim lane process maps showing activities, ownership, handoffs, decision points, systems, and dependencies
• Document roles and responsibilities across processes
• Assess systems, data flows, reports, controls, and process handoffs
• Review existing process documentation, procedures, controls, reports, and supporting materials
• Identify manual activities, bottlenecks, unnecessary handoffs, redundancies, process complexity, gaps, risks, and control weaknesses
• Evaluate opportunities to simplify, standardize, streamline, or redesign processes
• Identify improvements for cross-functional coordination, process ownership, controls, data flow, and operational visibility
• Develop an inventory of process improvement opportunities
• Categorize opportunities into quick wins and longer-term initiatives
• Assess the business impact of recommended improvements
• Prioritize recommendations based on business value, risk, complexity, and implementation considerations
• Translate assessment findings into actionable recommendations for business and leadership stakeholders
• Develop a prioritized process improvement roadmap with recommended initiatives and sequencing
• Communicate the rationale, expected impact, dependencies, and considerations for proposed improvements

Requirements:

• 7+ years of experience in business process engineering, business process management, process improvement, operational transformation, or management consulting
• Experience conducting current-state process assessments in complex organizations
• Experience developing process maps, swim lane diagrams, workflow documentation, and process narratives
• Experience assessing Order to Cash (O2C) and/or Procure to Pay (P2P) processes
• Strong understanding of cross-functional business processes, including systems, data, controls, reporting, roles, and handoffs
• Ability to identify process inefficiencies, risks, control weaknesses, bottlenecks, and improvement opportunities
• Experience developing prioritized process improvement recommendations and transformation roadmaps
• Strong workshop facilitation and stakeholder interviewing skills
• Ability to synthesize qualitative and quantitative information into concise findings and actionable recommendations
• Strong executive communication, presentation, and documentation skills
• Ability to work independently, navigate ambiguity, and quickly understand complex business environments
• Experience with Lean, Six Sigma, Business Process Management (BPM), or continuous improvement methodologies
• Experience working across Finance, Operations, Procurement, Supply Chain, or related functions
• Microsoft Visio experience preferred
• Must be able to work Central Time hours
• Must be able to travel
• Must be fully authorized to work in the United States without visa sponsorship or transfer
• No C2C arrangements

Benefits:

• Short-term 8-week consulting engagement
• Professional career growth opportunities
• Self-responsibility and autonomy in managing workloads
• Opportunity to be part of a digital workforce
• Supportive, friendly, and communicative consulting culture
• Recognition for contributions