Business Line Market Unit Leader

Job Description:

• Build and lead Columbus' Dynamics 365 business in the United States
• Own revenue, business-line profit and agreed P&L commitments for the US market
• Translate global Dynamics strategy into an executable local plan
• Manage revenue, profitability, margin, utilization and cash
• Partner with Finance on budgets, forecasts and reporting
• Orchestrate demand generation and own pipeline quality
• Build customer, Microsoft and partner relationships
• Generate growth opportunities within and beyond Dynamics
• Drive strategic deals from discovery to closure
• Shape customer value, engage decision-makers and lead proposals, pricing and negotiations
• Validate scope, risks, margin and resources before commitment
• Ensure profitable delivery and effective handover
• Own selected strategic customer relationships through account planning, retention, expansion and cross-selling
• Steer project and service delivery overall
• Remain accountable for project profitability, delivery quality and portfolio risk
• Implement delivery excellence, best practices and process compliance based on global standards
• Serve as local customer escalation point and coordinate resolution
• Anticipate demand, capacity and skills requirements
• Drive phased hiring and investments against qualified pipeline, backlog and delivery economics
• Leverage global resources before adding local headcount
• Build and strengthen channel partnerships, including Microsoft
• Establish clear roles, decision rights and accountability across sales, solutioning and delivery
• Develop leadership capacity and succession planning
• Own recruitment, talent management and performance management
• Assess performance using sales, qualified pipeline, conversion, forecast accuracy, revenue, profit, margin, utilization, customer satisfaction, retention, account expansion and talent retention metrics

Requirements:

• 10+ years of leadership experience within a consulting environment
• 10+ years of experience working within the D365 ecosystem
• 5+ years of proven experience selling projects/analytics consultants to customers and managing a business unit
• Highly motivated to develop a new business practice and engage in sales to existing customers and new prospects
• Knowledge of modern cloud services, AI, Azure and data lakes
• Experience working successfully with an offshore delivery team
• Good technical overview and understanding of D365
• Demonstrated seasoned leadership in a technology consulting or business applications organization
• Accountability for profitable growth, business-unit financial performance and people leadership
• Experience originating, developing and closing consulting engagements
• Experience expanding strategic accounts
• Strong commercial judgment across qualification, value-based selling, pricing, negotiation and delivery economics
• Experience leading project or service portfolios, managing risk and working with global or offshore delivery teams
• Experience building scalable teams and operating structures, including demand-led hiring, workforce planning, delegation, leadership development and repeatable processes
• Strong English communication, executive stakeholder management, collaboration and coaching skills
• Relevant higher education in technology or management, or equivalent professional experience
• Flexibility to travel to customer site
• Entrepreneurial mentality; creative, forward-thinking, enthusiastic and engaging
• Strong leadership, interpersonal, coaching and mentoring skills
• Professional business behavior and appearance
• Attention to detail

Benefits:

• Health Insurance
• Life Insurance
• Vision Insurance
• Dental Insurance
• Short-Term Disability
• Long-Term Disability
• Paid vacation
• Sick leave
• Holidays
• 401(k)
• Remote work opportunity
• Clear, structured career paths
• Career development support