Business Line Market Unit Leader

Job Description:

• Build and lead Columbus’ Dynamics 365 business in the United States
• Own revenue, business-line profit and agreed P&L commitments for the US market
• Translate global Dynamics strategy into an executable local plan
• Lead pipeline development, select opportunities and develop strategic customers
• Turn demand into well-qualified, deliverable business
• Build people, leadership capacity and repeatable operating structures for sustainable growth
• Manage revenue, profitability, margin, utilization and cash
• Partner with Finance on budgets, forecasts and reporting
• Orchestrate demand generation and own pipeline quality
• Build customer, Microsoft and partner relationships
• Drive strategic deals from discovery to closure, including proposals, pricing and negotiations
• Validate scope, risks, margin and resources before commitment
• Own selected strategic customer relationships, account plans, retention, expansion and cross-selling
• Steer project and service delivery, project profitability, delivery quality and portfolio risk
• Implement delivery excellence, best practices and process compliance
• Serve as the local customer escalation point and coordinate resolution
• Anticipate demand, capacity and skills needs
• Drive phased hiring and investments against qualified pipeline, backlog and delivery economics
• Build and strengthen channel partnerships, including Microsoft
• Establish roles, decision rights and accountability across sales, solutioning and delivery
• Develop leadership capacity and succession
• Own recruitment, talent management and performance management
• Lead the US Dynamics business against sales, pipeline, conversion, forecast accuracy, revenue, profit, margin, utilization, customer satisfaction, retention, account expansion and talent retention measures

Requirements:

• 10+ years of leadership experience within a consulting environment
• 10+ years of experience working within the D365 ecosystem
• 5+ years of experience selling projects/analytics consultants to customers and managing a business unit
• Demonstrated leadership in a technology consulting or business applications organization
• Accountability for profitable growth, business-unit financial performance and people leadership
• Experience originating, developing and closing consulting engagements
• Experience expanding strategic accounts
• Strong commercial judgment across qualification, value-based selling, pricing, negotiation and delivery economics
• Experience leading project or service portfolios, managing risk and working successfully with global or offshore delivery teams
• Experience building scalable teams and operating structures, including demand-led hiring, workforce planning, delegation, leadership development and repeatable processes
• Strong English communication, executive stakeholder management, collaboration and coaching skills
• Relevant higher education in technology or management, or equivalent professional experience
• Knowledge of modern cloud services, AI, Azure and data lakes
• Good technical overview and understanding of D365
• Highly motivated to develop a new business practice and engage in sales to existing customers and new prospects
• Flexibility to travel to customer site
• Fluent verbal and written communication skills
• Experience coaching and/or mentoring colleagues

Benefits:

• Health, Life, Vision and Dental Insurance
• Short- and Long-Term Disability
• Paid vacation
• Sick leave
• Holidays
• 401(k)
• Remote opportunity from anywhere in the United States
• Structured career paths and supported professional development