Business Analyst

Job Description:

• Serve as an active member of agile team(s) and follow the Scrum framework
• Work side by side with engineering and multiple business units
• Assist in translating roadmap features into epics and stories
• Assist in developing and documenting business requirements
• Create reports, dashboards, and metrics to showcase outcomes
• Work closely with Product Managers on planning, refinement, and prioritization
• Test and document systems, software, and services
• Identify opportunities to improve efficiencies and performance across systems, software, services, and ways of working
• Support the design, development, documentation, training, testing, and maintenance of software applications
• Improve business processes and systems used to market to, acquire, and support CIEE participants

Requirements:

• A minimum of 3 years of relevant experience
• Excellent written and oral communication skills, including the ability to summarize and present complex information to all levels of the business
• Curiosity to understand why and how things work
• Analytical mindset and strong problem-solving skills
• Extreme attention to detail
• Experience and competence in the analysis and comprehension of data
• 2 years of experience working with Salesforce
• International Education/Exchange experience preferred
• Readiness to grow and develop yourself, our client group, and our Company
• Ability to embrace CIEE’s Core Values (Excellence, Integrity, Respect, Inclusion and Problem Solving) and culture
• Background check, reference check, and education and employment verification required as conditions of employment

Benefits:

• Paid time off
• Parental leave
• Gym Reimbursement Program
• Employee Assistance Program
• Short-term & Long-term Disability
• 6 floating Fridays (based on our eligibility rules)
• CIEE Study Abroad Program discounts
• 403(b) Retirement Plan with employer contribution
• Insurance Coverage (life, travel, medical, dental, and vision)
• Flexible Spending Accounts/Health Savings Account (medical and dependent)
• Voluntary Benefits (identity theft protection, pet insurance, accident, and critical illness)
• Competitive total rewards package
• Benefits offerings that increase total compensation by up to 25%