Booking and Scheduling Coordinator

Job Description:

• Respond to booking and scheduling inquiries
• Gather customer preferences and required information
• Research available dates, times, and options
• Coordinate booking and appointment details
• Review customer information for accuracy
• Provide confirmations, reminders, and updates
• Assist with changes and rescheduling requests
• Communicate with providers when necessary
• Maintain accurate booking and scheduling records
• Track pending requests and outstanding details
• Follow up with customers throughout the process

Requirements:

• Strong customer-service skills
• Excellent attention to detail
• Clear written and verbal communication
• Strong organizational abilities
• Good time-management skills
• Basic computer proficiency
• Comfortable using online scheduling tools
• Ability to learn booking systems
• Reliable and professional
• Previous booking or scheduling experience is helpful but not required

Benefits:

• Remote environment
• Flexible scheduling
• Training available
• Ongoing support and continued resources and guidance
• Professional development opportunities to build scheduling, communication, and organizational skills