Automotive Claims Adjuster – Bilingual

Protective Life · via CryptoJobsHub

💰 $50,000 - $60,000/yr 🌎 Remote 📍 Remote, Alabama ⏰ Full Time ⌛ Posted 3 days ago

Deliver engaging and professional service on phone inquiries regarding claim processing and coverage
Authorize claims and answer a high volume of inbound calls
Process and complete paperwork according to established procedures
Adjudicate assigned claims
Receive intake of new losses
Assess contract, agreement, and policy coverage
Document and investigate new losses accurately
Maintain an exceptionally high level of customer service
Communicate with customers in both English and Spanish
Perform other duties as assigned

2+ years of experience in an Automotive Service environment as an Automotive Technician or Service Advisor
Strong communication, attention to detail, and multitasking skills
Ability to work in a fast-paced environment
Ability to identify and remove obstacles to ensure efficient workflow
Proficiency with computers and applications, including MS Word and Excel
Ability to work with multiple systems in a fast-paced environment
Bilingual proficiency in English and Spanish is required
High school diploma required
Analytical ability required
Ability to make decisions based on contract language
Ability to use good judgment and provide applicable contract benefits on all claims
Must be available to work 40 hours per week during 8 a.m.–8 p.m. Monday–Friday, with a rotating Saturday every 4–6 weeks