Associate Retention Strategist, Lifecycle Marketing

Job Description:

• Support the Lifecycle Marketing (Retention) Strategist in day-to-day operations
• Manage marketing calendars and craft lifecycle marketing strategies
• Build and deploy email campaigns
• Conduct A/B testing
• Write strategic briefs for email and SMS campaigns
• Oversee ESP systems, data flow, and performance
• Coordinate designers, copywriters, strategists, and clients
• Manage email and SMS campaign segmentation, quality assurance, scheduling, and deployment
• Organize and participate in client meetings
• Create, contribute to, and present weekly, monthly, and quarterly performance reports
• Own campaign calendars, approvals, revisions, and on-time delivery

Requirements:

• 2+ years in email and SMS marketing production, preferably in an agency setting
• Hands-on experience with Klaviyo, Customer.io, Sendlane, Braze, Attentive, Postscript, or similar platforms
• Exceptional project management skills
• Ability to prioritize and manage multiple tasks in a fast-paced environment
• Strong interpersonal and communication skills
• Self-motivated, detail-oriented, and proactive
• Strong accountability and ownership of work

Benefits:

• Structured learning and development
• Clear growth pathway
• Training, mentorship, and hands-on experience
• Remote-first culture / work from anywhere
• Highly collaborative and connected team
• Opportunity to work directly with ecommerce brands and deliver measurable bottom-line impact