Associate Optimization Partner

Job Description:

• Assess and examine client revenue cycle processes in physician practices from the first phone call through charge submission and reconciliation
• Conduct root cause analysis and deliver actionable recommendations
• Independently research and formulate solutions to challenges
• Create educational content from root cause analysis and instruct practice staff
• Work with Pre-Access on referrals, pre-authorizations, and related acute issues
• Collaborate with revenue cycle teams to resolve issues and provide personalized service
• Lead teams and meetings professionally while building strong relationships
• Engage and cultivate a positive workplace atmosphere
• Advise clinic operators and leaders to maximize revenue cycle performance across registration, scheduling, time-of-service collections, pre-authorizations/referrals, charges, charge reconciliation, charge lag, patient portal utilization, and patient satisfaction

Requirements:

• 3 to 5 years of experience in a similar role
• Bachelor’s degree or equivalent experience
• Clear understanding of revenue cycle operations in a physician practice
• Critical thinking and in-depth root cause analysis skills
• Ability to manipulate and prepare data for root cause analysis
• Excellent written and verbal communication skills
• Ability to speak/present to client leadership utilizing Executive Presence
• Knowledge of Microsoft Word, PowerPoint, OneNote, and Excel
• Ability to adjust quickly to abrupt change
• Ability to travel when needed
• Openness to innovation, including AI
• CRCR certification required within 9 months of hire; company paid
• Must reside in and be authorized to work within the United States

Benefits:

• Bonus incentives
• Paid certifications
• Tuition reimbursement
• Comprehensive benefits package including healthcare, time off, retirement, and well-being programs
• Professional development
• Quarterly and annual incentive programs
• Career advancement opportunities
• Remote work flexibility