Associate Manager, PXM, Digital Shelf

Job Description:

• Complete item setup and attribute data entry in PIM and syndication platforms
• Support new item setup and launch readiness, including briefing Above the Fold imagery and managing assets
• Monitor PDP content health and accuracy across retailer websites
• Identify and remediate missing content, incorrect claims, outdated pack/size information, taxonomy errors, broken variations, and suppressed listings
• Ensure product data and imagery meet retailer-specific requirements and internal brand standards
• Conduct regular content audits
• Provide digital shelf content optimization recommendations aligned with consumer trends such as AEO/GEO
• Execute content updates and syndication through portals and internal/external endpoints
• Partner with account teams on manual content updates
• Manage content from final art and copy through customer syndication and site troubleshooting, aligned with product go-live timelines
• Support A+/Enhanced content and brand store updates
• Build and maintain digital catalogs and product assortment materials
• Own ratings and reviews syndication and Bazaarvoice catalog management
• Triage and resolve digital shelf requests involving content, catalogs, and brand presentation
• Escalate complex or recurring issues to the Senior Manager
• Coordinate with eCommerce, Marketing, Brand, Creative, Commercialization, Sales/account teams, agencies, and retailer partners
• Track recurring issues, retailer change requests, and rejections
• Track and report KPIs including content completeness, ratings and reviews, and sales impact
• Provide reporting, competitor benchmarking, and actionable recommendations for launch planning and content briefing
• Set goals related to job functions and social and environmental impact
• Adhere to environmental policies and company procedures

Requirements:

• Bachelor’s degree in Marketing, Communications, eCommerce, or a related field (or equivalent experience)
• 1–3+ years in eCommerce, digital merchandising, or product content operations, preferably within CPG
• Hands-on experience with content syndication and PIM platforms; Salsify and Syndigo required
• IX-ONE/RIVIR, Nielsen Brandbank, and 1WorldSync preferred
• Experience with retailer portals such as Amazon VC/SC, Walmart Supplier One, and Target Partners Online preferred
• Familiarity with SEO/AEO/GEO best practices and digital shelf analytics tools preferred
• Exceptional attention to detail and accuracy while managing many SKUs, retailers, and deadlines
• Strong critical thinking and problem-solving skills
• Excellent time management and organizational skills
• Understanding of best practices for managing content data
• Strong communication and collaboration skills
• Ability to work independently and collaboratively
• Proficiency with spreadsheets, including Excel and large data files
• Ability to adapt to changing business needs
• Passion for healthy, sustainable brands and values
• Self-directed with a demonstrated sense of accountability
• Ability to drive and influence complex decision-making, build consensus, and work with varied stakeholder groups

Benefits:

• Fully remote work arrangement
• Travel may be required from time to time
• Opportunity to contribute to Orgain’s social and environmental impact
• Inclusive work environment
• Employment classified as exempt