Application Consultant

PCMI · via Tech Sales Jobs

💰 $80,000 - $90,000/yr 🌎 Remote 📍 Remote, Alabama ⏰ Full Time ⌛ Posted 5 days ago

Lead planning and design workshops
Educate customers on PCRS
Collaborate with clients on key decisions and drive best practices
Provide consultative business solutions and product adoption support
Solve business challenges and gaps
Deliver in-person and virtual consultative sessions with customers
Analyze business operations and methodology to develop best practices
Recommend solutions for customer pain points, gaps, needs, and goals
Conduct user acceptance testing with customers
Perform post-implementation operational assessments to drive product adoption and improve business operations
Demonstrate subject matter expertise in the PCRS administration platform for end-to-end customer business operations
Produce project analysis documentation, including business requirements, scope matrices, use cases, sequence diagrams, future state proposals, and UAT plans
Meet regularly with the project team to review deliverables and deadlines
Develop and execute test plans
Support system conversions, upgrades, and enhancements
Maintain an 80% or higher utilization rate within Professional Services

Bachelor's degree in business administration, Information Technology, or a comparable field
2-4 years of demonstrable experience as an Application Consultant at a SaaS company in Professional Services
Experience working in all facets of enterprise level SaaS implementations
Prior experience in the auto industry, specifically with after-market warranty services
Strong knowledge of automobile finance and insurance industry is a strong plus
Broad knowledge of insurance administration systems and other business applications, content management solutions
Must be able to travel to client meetings; up to 5-10%
Although the role is open to remote candidates, PCMI can only hire employees in AL, CT, FL, GA, IL, KY, LA, MA, MI, MO, NC, NE, NH, NM, OH, PA, SC, TX, or WI

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