Analyst I

Operations (quality Assurance)  ยท  via Remote Communications Jobs
๐Ÿ“ Ongrid โฐ Full Time

About OnGrid

OnGrid is a leading digital trust platform offering digital KYC, verifications, and background checks for onboarding employees, contractors users, merchants, customers, etc. Founded by IIT-B alumni, OnGrid has completed more than 1 billion+ verification transactions across 4000+ happy clients.

At OnGrid, we are focused on redefining and reimagining trust, safety, compliance, and accountability through our platforms โ€“ OnGrid, eLockr, and Gridlines. Having established these foundational pillars of trust (and created a profitable venture with over 300 full-time team members), we are now exploring new avenues with bold execution.

Objective

Ensure that the quality of reports meets the benchmark standards.

Roles & Responsibilities


  • Review and audit cases according to a predefined checklist

  • Call stakeholders to clarify ambiguous situations

  • Make decisions on required actions based on report quality

  • Escalate matters when necessary



Requirements


  • Strong attention to detail

  • Diligent and ethical work approach

  • Excellent communication and convincing skills

  • Good typing speed



Work Details


  • Location: Sector 44, Gurgaon

  • Working Days: 5 days onsite

  • Timings: 9:00 AM to 6:00 PM (Fixed)

  • Additional: Some Saturdays may be worked in a month, compensated with extra overtime pay