Allergy Territory Account Specialist

Job Description:

• Serve as the primary point of contact for accounts and health care providers
• Craft personalized account and customer experiences
• Build meaningful connections and identify shared priorities
• Navigate solutions linking customers to Novartis resources
• Balance demand generation with strategic account engagement
• Navigate and resolve account challenges with tailored solutions
• Build strategic territory plans to drive product demand and improve patient outcomes
• Partner with territory teammates, field teams, and home-office colleagues
• Analyze market, competitive, and cross-functional dynamics to identify opportunities and address challenges
• Use territory data and market trends to uncover local insights and support pull-through efforts
• Lead customer engagements virtually and in person
• Facilitate stakeholder planning sessions to solve complex challenges
• Deliver real-time access support and collaborate with Patient Specialty Services
• Use digital tools and omni-channel strategies for virtual and face-to-face customer engagement

Requirements:

• Bachelor’s degree required from a 4-year college or university
• Experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years; candidates from medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors are also considered
• Proven track record of consistent high performance
• Experience navigating and selling to large accounts and key customers
• Analytical ability to seek, prioritize, and apply relevant information to solve customer problems
• Ethical leadership and ability to foster ethical behavior and compliance with company policies and laws
• Must reside within the territory or within a reasonable daily commuting distance of 50 miles from the territory border
• Ability to travel 60–80% over a broad geography by driving and/or flying
• Fully valid and unrestricted driver’s license required
• Associate level: recently separated from the US Military with 4+ years of military service in a leadership capacity, or limited prior sales experience
• Territory Account Specialist: 2+ years’ experience in a relevant sales or industry role within the last 5 years
• Senior Territory Account Specialist: 5+ years’ experience in a relevant sales or industry role within the last 5 years
• Executive Territory Account Specialist: 10+ years’ experience in a relevant sales or industry role within the last 5 years
• Ability to collaborate cross-functionally within a matrix environment and communicate clinical product information
• Must comply with customer credentialing guidelines for customer-facing roles
• Must successfully complete initial training, including home study of up to 8 hours per day and 40 hours per week

Benefits:

• Performance-based cash incentive
• Eligibility for annual equity awards, depending on role level
• Health benefits
• Life benefits
• Disability benefits
• 401(k) with company contribution and match
• Vacation
• Personal days
• Holidays
• Other leaves
• Reasonable accommodations for disabilities